Refund policy
Due to hygienic reason we do not accept returns of any kind. If you are not satisfied with your order please use the contact form to submit your concerns.
If any allergic reaction occurs please discontinue the product purchased.
Please contact us at info@naturalvybzskincare.com for any additional questions or concerns regarding your order
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.